Rick L.

About Rick L.

Engineering professional with over 25 years of expertise in new product design, R&D and…

Experience

1. Technical Specialist

   Mtus Technology

   Jan 2007 — Present · Brunswick, OH, US

   Provide technical solutions to existing and prospective customers for secondary metallurgical applications including quality, safety and energy efficiency to steel mills and iron foundries in North America.• Collaborate with clients (plant managers, engineers, department supervisors, maintenance and mill operating personnel) to identify solutions leading to new projects, spare parts sales, service contracts and to enhance product performance by revising systems, parts, tools or processes.• Manage spare parts operation including controlling stock, designing packaging, shipping, and sourcing US vendors to decrease lead time and increase profitability. • Document project site through field measurements, photography, and interpretation of customer facility plans, to create conceptual equipment layouts using Autocad Inventor. Consult with overseas engineering team to clarify project requirements and equipment constraints. • Conduct feasibility studies to verify success of product implementation at client site, presenting general description of the project, concept drawings, cost analysis and implementation timeline to the client.• Supervise installation and commissioning of products in steel mills throughout North America.• Produce service quotes, troubleshoot, test and recondition pneumatic panels for Remote Media Coupling system. • Generate sales leads through cold calls. Provide technical expertise during sales presentations. Manage customer relationships to identify problems, future requirements or potential projects. • Build and maintain contractual partnerships with companies such as RHI, Vesuvius and Electro-Nite to deliver a complete solution to the customer.• Develop computer models and document installation for marketing, manuals, and engineering• Redesigned warehouse / service area to create more efficient processing of shipments and customer product test and repair work.• Service pneumatic manipulators and control panels for current customers

Education

• ETI Technical College

  Associate's degree

Skills

• Lean Manufacturing
• Engineering
• Project Management
• Continuous Improvement
• Materials
• Manufacturing
• Computer-Aided Design (Cad)
• Process Engineering
• Mechanical Engineering
• Product Development