Rick Levesque

Business Operations Leader

Role
Customer Support Manger Iii, Companion Animal Group at IDEXX
Location
Portland, ME, US
LinkedIn followers
500 followers

About Rick Levesque

Passionate and energetic operations leader with experience leading both Call Center and…

Experience

  1. Customer Support Manger Iii, Companion Animal Group

    IDEXX

    Oct 2016 — Present · Westbrook, ME, US

Education

  • University of Southern Maine - School of Business

    Bachelor of Science (BS), Business Administration

    1987 — 2002

  • Community College of the Air Force

    Associate's Degree

    1982 — 1988

Skills

  • Wireless
  • Technical Support
  • Cross-Functional Team Leadership
  • Customer Experience
  • Customer Retention
  • Broadband
  • Customer Service
  • Training
  • Customer Satisfaction
  • Call Center Development
  • Workforce Management
  • Process Improvement
  • Operations Management
  • Telephony
  • Docsis
  • Call Centers
  • Vendor Management
  • Voip
  • T1
  • Avaya
  • Managed Services
  • Telecommunications
  • Salesforce.com
  • Performance Management
  • Call Center
  • Ewfm
  • Team Building
  • Management
  • Team Leadership

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Rick Levesque — Customer Support Manger Iii, Companion Animal Group at IDEXX in Portland, ME, US | Unifers