Rick Kolberg
Customer Solutions Manager III @ Amazon | Process Improvement, Performance Analysis
- Role
- Customer Solutions Manager Iii at Amazon
- Location
- Kenosha, WI, US
- LinkedIn followers
- 500 followers
About Rick Kolberg
At Amazon, I have the responsibility to lead and implement network-level projects that have large-scale impact and solve complex business problems. With over 3 years of experience in process improvement, data analysis, and leadership, I apply my skills and knowledge to deliver high-quality results and customer satisfaction. I am passionate about enhancing operational efficiency, quality, and compliance by using Lean Six Sigma tools, root cause analysis, and performance metrics. I collaborate with cross-functional teams and senior management to develop and execute strategic plans, identify and resolve issues, and teach best practices. I also leverage my certifications and background in Army Professionalism and Ethics, Personal Training, and Field Artillery to bring a unique perspective and skill set to my role. My goal is to drive process excellence and innovation at Amazon and beyond.
Experience
Customer Solutions Manager Iii
Dec 2025 — Present · US
Education
Rogers State University
Bachelor's degree, Sport and Fitness Administration/Management
2019
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