Rick Jurko

Rick Jurko

VP, Collections and Remarketing Manager @Tinker Federal Credit Union

Oklahoma City, OK, US
MOBILE NUMBERS
+14•••••••14

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WORK HISTORY

Aug 2015 — Present

VP, Collections and Remarketing Manager @Tinker Federal Credit Union

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Oklahoma City, OK, US

With over 30 years in financial management experience, I have specialized in many operational positions over my career which requires developing strong partnerships and relations to deliver maximum service levels to our customers. I have a good working knowledge of the Mortgage, Consumer, and Automotive industry in the call center environment which afforded me the opportunity to develop a diverse skill-set. I have been tasked over my life time with several new start-up departmental roles. I have a proven track record for success. I have led Customer Service, Collections, Loss Mitigation, Quality, Compliance, Contract Claims, Bankruptcy and Legal Departments. I have led work group sizes up to 700 employees, including mid-level and front-line level managers.

EDUCATION

N/A

University of Central Oklahoma

Bachelor of Business Administration (BBA)

SKILLS

BankingRisk ManagementBankruptcyLoansLegalLeadershipSalesDefault ServicingCall CentersTeam BuildingManagementMortgage LendingCustomer ServiceCall MonitoringBusiness AnalysisProcess ImprovementVendor ManagementQuality AssuranceCreditLoss MitigationCollections

ABOUT RICK JURKO

VP, Collections and Remarketing Manager

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