Rick Jungbluth

About Rick Jungbluth

I am a highly motivated and influential senior leader with broad strategic and operational experience in leading through leaders to \"build, enhance and operate\" Human Resource Shared Services, HR Service Delivery and HR Business Process Outsourcing functions. I am passionate about HR Operations and HR Service Delivery and my experience includes building HR shared services and business process outsourcing models, optimizing current processes, identifying and moving HR transactional work into shared service and operating/running those HR services to deliver exceptional, consumer grade customer experiences. My Capabilities: Build, Enhance & Operate HR Service Delivery, Shared Services & Business Process Outsourcing Services: Payroll Time Entry Time Off Benefits Contact Center Leave of Absence HR Data Employee Relations Talent Management Talent Acquisition Learning Administration Service Delivery Document Administration Compensation Project Management Robotic Process Automation Performance Management Case Management Advocacy Executive Support Supplier Sourcing Contract Management Future State Roadmap Strategy (outsource, insource, onshore, offshore, technology, process)

Experience

1. VP, People & Culture Global Operations

   Aristocrat Gaming

   Jul 2022 — Present

   Leading a global P&C operational team across services, systems, delivery and governance to transform and \"build something special\" to support our employees in the next P&C phase of Aristocrat\'s Connect & Unleash strategy!

Education

• University of the District of Columbia

  MBA, Business & Project Management

  1995 — 1996

• University of Dayton

  BSME, Mechanical Engineering

  1987 — 1991

Skills

• Six Sigma
• Vendor Management
• Change Management
• Talent Management
• Learning Management
• Human Resources
• Service Delivery
• Business Analysis
• Pmo
• Leadership
• Program Management
• Process Improvement
• Outsourcing
• Project Management
• Management
• Business Process Improvement
• Strategy