Rick Graper
SVP- Head of IT Service Desk Operations at PNC
- Role
- Managing Director Distributed Systems Service Global Head of Distribute Computing at BNY
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Rick Graper
I am a dedicated Infrastructure Professional with 23 years of assembling teams, creating partnerships, developing standards, establishing best practices, and building/aligning enterprise distributed computing ecosystems with evolving business needs. My background includes six progressive positions at BNYMellon and Mellon Financial enabling business unit to achieve growth, profitability, strategic, and regulatory goals.I am particularly strong in building and leveraging collaborative relationships with stakeholders to support the delivery of high-ROI solutions.Equally strong in engaging and mobilizing globally distributed teams to create value.MY EXPERTISE INCLUDES:*Multi-Platform Infrastructure Design, Optimization, Consolidation, Standardization & Virtualization * ITIL Service Delivery Strategy, Management & Business Alignment* Operational, Technology, & Service Delivery Transformations* Risk, Resiliency, Compliance & Cost Optimization Best Practices* Employee Engagement & Leadership
Experience
Managing Director Distributed Systems Service Global Head of Distribute Computing
Jun 2009 — Present
Built and optimized effectiveness of teams, models, and strategies to align distribute compute estate with evolving business, regulatory, and financial objectives.* Established the organization’s first Follow-the-Sun Global Distributed Engineering Model that improved efficiency and enhanced synergy among global teams.* Created the first Globally Converged 24/7 Distributed Server Build Team that reduced Total Cost of Ownership (TCO).* Reduced time frame to build new servers from 21 days to 5 days.* Drove the replacement of costly customized Solaris/AIX platforms with commodity-based platforms that saved $29M over three years and avoided $61M in costs.
Education
Robert Morris University
Bachelor’s Degree, Business Administration, Management and Operations
1991 — 1994
Skills
- Information Technology
- Vmware
- Software Project Management
- Financial Services
- Servers
- Itil
- IT Strategy
- Governance
- Business Process Improvement
- Pmo
- Process Improvement
- Pmp
- Banking
- IT Management
- Management
- Strategic Planning
- Network Security
- Asset Management
- IT Service Management
- Data Center
- Change Management
- Business Continuity
- Sql
- Visio
- Linux
- System Administration
- Business Intelligence
- Sdlc
- Virtualization
- Security
- Enterprise Architecture
- Integration
- Project Portfolio Management
- Windows
- Portfolio Management
- Business Analysis
- Microsoft Exchange
- Distributed Systems
- Vendor Management
- Active Directory
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