Rick Graper

SVP- Head of IT Service Desk Operations at PNC

Role
Managing Director Distributed Systems Service Global Head of Distribute Computing at BNY
Location
Pittsburgh, PA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Rick Graper

I am a dedicated Infrastructure Professional with 23 years of assembling teams, creating partnerships, developing standards, establishing best practices, and building/aligning enterprise distributed computing ecosystems with evolving business needs. My background includes six progressive positions at BNYMellon and Mellon Financial enabling business unit to achieve growth, profitability, strategic, and regulatory goals.I am particularly strong in building and leveraging collaborative relationships with stakeholders to support the delivery of high-ROI solutions.Equally strong in engaging and mobilizing globally distributed teams to create value.MY EXPERTISE INCLUDES:*Multi-Platform Infrastructure Design, Optimization, Consolidation, Standardization & Virtualization * ITIL Service Delivery Strategy, Management & Business Alignment* Operational, Technology, & Service Delivery Transformations* Risk, Resiliency, Compliance & Cost Optimization Best Practices* Employee Engagement & Leadership

Experience

  1. Managing Director Distributed Systems Service Global Head of Distribute Computing

    BNY

    Jun 2009 — Present

    Built and optimized effectiveness of teams, models, and strategies to align distribute compute estate with evolving business, regulatory, and financial objectives.* Established the organization’s first Follow-the-Sun Global Distributed Engineering Model that improved efficiency and enhanced synergy among global teams.* Created the first Globally Converged 24/7 Distributed Server Build Team that reduced Total Cost of Ownership (TCO).* Reduced time frame to build new servers from 21 days to 5 days.* Drove the replacement of costly customized Solaris/AIX platforms with commodity-based platforms that saved $29M over three years and avoided $61M in costs.

Education

  • Robert Morris University

    Bachelor’s Degree, Business Administration, Management and Operations

    1991 — 1994

Skills

  • Information Technology
  • Vmware
  • Software Project Management
  • Financial Services
  • Servers
  • Itil
  • IT Strategy
  • Governance
  • Business Process Improvement
  • Pmo
  • Process Improvement
  • Pmp
  • Banking
  • IT Management
  • Management
  • Strategic Planning
  • Network Security
  • Asset Management
  • IT Service Management
  • Data Center
  • Change Management
  • Business Continuity
  • Sql
  • Visio
  • Linux
  • System Administration
  • Business Intelligence
  • Sdlc
  • Virtualization
  • Security
  • Enterprise Architecture
  • Integration
  • Project Portfolio Management
  • Windows
  • Portfolio Management
  • Business Analysis
  • Microsoft Exchange
  • Distributed Systems
  • Vendor Management
  • Active Directory

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Rick Graper — Managing Director Distributed Systems Service Global Head of Distribute Computing at BNY in Pittsburgh, PA, US | Unifers