Rick Fonseca
Call Center Manager @Hotwire Communications Ltd
El Paso, TX, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2025 — Present
Call Center Manager @Hotwire Communications Ltd
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EDUCATION
1996 — 1999
The University of Texas at El Paso
Master of Computer Applications - MCA, Computer Science
1999 — 2001
Kaplan College
Bachelor of Technology (B.Tech.), Computer and Information Sciences and Support Services
N/A
Southern Methodist University
Master of Technology - MTech, Cyber Security
SKILLS
Customer Relationship Management (Crm)Inside SalesProcess ImprovementProgram ManagementSales ManagementCross-Functional Team LeadershipCoachingPerformance ManagementTelecommunicationsBusiness Process ImprovementSales ProcessManagementTeam BuildingMicrosoft ExcelTeam LeadershipSales OperationsCustomer RetentionCustomer ServiceMicrosoft OfficeSalesLeadershipProject ManagementCustomer SatisfactionNew Business DevelopmentSales PresentationsVendor ManagementProblem SolvingOperations ManagementCold CallingAccount ManagementStrategic Planning
ABOUT RICK FONSECA
I am an innovative, adaptable, structured, analytic, and a professional with a proven…
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