Rick Diamond

Experience

1. Director of Operations

   Disability Network Lakeshore

   Oct 1993 — Present

   Program Coordination/Monitoring•Provide and/or insure the provision of core IL services, including advocacy, peer support, information and referral, and Independent Living skill development•Direct and supervise the work of Orientation/Intake Specialist, NFT Transition Coordinator/IL Specialist, NFT Outreach Specialist. Evaluate staff performance and make recommendations to the Executive Director regarding promotions, salary and training needs•Coordinate and monitor activities of Employment Services Team members•Develop and monitor internal policies and procedures to assure compliance with State and Federal indicators and requirements•Provide services to MRS counselors and customers, in agreement with the local MRS office, operating within the constraints of Local Cash Match, Designated IL and other service agreements. Serve as DNL coordinator of the IL/VR Strategic Alliance•Provide services in accordance with requirements of grants, service agreements, and memorandum of understandingEmployment/Business Services•Provide technical assistance/advocacy regarding Title I of the to businesses, organizations, municipalities, and people with disabilities•Network, build and develop effective collaborative and working relationships between DNL and other private, public, health, and other community organizations and agencies•Serve as the disability resource for Ottawa County Michigan Works! agencyOther•Complete required reports and monthly data collection on a timely basis•Monitor and continually improve customer satisfaction and operations effectiveness•Oversee, monitor, and continuously improve all data collection activities according to SILC protocols, for ongoing reporting State, Federal, and other funders, as well as DNL Board of Directors•Provide disability awareness, sensitivity and etiquette training

Education

• St. Meinrad College Seminary

  Bachelor of Arts (B.A.), Cum Laude, English, History & Philosophy

  1981 — 1985

• St. John's Provincial Seminary

  Master of Divinity (MDiv), Summa Cum Laude, Theology

  1985 — 1990

Skills

• Vocational Rehabilitation
• Public Speaking
• Report Generation
• Employment
• Job Coaching
• Non-Profits
• Workforce Development
• Technical Assistance
• Administration
• Project Development & Implementation
• Marketing Strategy
• Nonprofits
• Coaching
• Program Coordination
• Policy
• Staff Training and Development
• Disabilities
• Community Outreach
• Program Development
• Employment Counseling
• Staff Supervision
• Social Media Marketing
• Resume Writing
• Employee Coaching
• Public Policy
• Career Counseling
• Grant Writing
• Training
• Volunteer Management
• Database Administration
• Report Writing
• System Administration
• Problem Solving
• Public Relations
• Strategic Planning
• Employment Consultation
• Business Networking