Richard Delamont

Owner of Birdstone Nests @Birdstone Nests

Calgary, AB, CA

As the owner and operator of a growing short-term rental business, I specialize in delivering exceptional guest experiences while managing all aspects of property operations. From high-touch guest communications to strategic pricing and design, I bring a hands-on, detail-driven approach to hospitality.My role spans guest relations, marketing, staging, maintenance oversight, problem-solving, and financial management. I handle bookings, create standout listings, respond to inquiries, coordinate cleanings and repairs, and ensure every stay meets 5-star expectations. I’m also responsible for optimizing occupancy and pricing through real-time market analysis and dynamic pricing tools.By curating welcoming, thoughtfully designed spaces and responding quickly to guest needs, I’ve built a reputation for reliability, comfort, and elevated service. I consistently maintain top ratings across platforms and aim to exceed expectations in every booking.Key strengths include:• Seamless guest communication & support• Staging, design, and amenity planning• Maintenance coordination & vendor management• Market analysis & dynamic pricing• Review & reputation management• Strategic marketing & platform optimization• Financial tracking & business operationsI’m passionate about creating spaces that feel like home, whether for weekend getaways or extended stays. With a focus on quality, consistency, and care, I turn properties into memorable destinations for modern travelers.

Southern Alberta Institute of Technology

Advanced Diploma