Rick Bonnell

About Rick Bonnell

Entertaining FULLY remote offers only. No entry level roles please. Preferring…

Experience

1. Principal Mobility Technical Administrator Solution Architect Mdm Engineer

   DISH TV

   Jun 2008 — Present

   Researched, engineered, tested and implemented very high quality and fully remotely supportable android mobility solutions for a Fortune 200 company. Adapted to weekly changes in mobility requirements and delivered enhanced products ahead of schedule in 95% of cases, while the remaining cases under my control met the approved timelines and met or exceeded customer quality expectations. We have been rocking Agile methodologies since 2010. Weekly release? No problem! I can do daily!(and we have done out of cycle daily releases. thanks business partners:)) Successfully migrated 5500+ users at 120 national locations from antiquated Windows XP systems to state-of-the-art android devices - Galaxy S5 and Galaxy S4, and now S10+ and Note 10+! Through self-study, became the local expert on Samsung KNOX technology that provided unsurpassed IT control of mobile devices and was ultimately approved and deployed. Discovered, tested and fully vetted the vendors used for remote control, mobility device management, navigation and driver safety of android devices deployed to mobile technicians. Formally recognized by IT senior leadership as \"Key Contributor\" to the mobile device roll-out. When no suitable \"task killer\" apps were available in the mobile market that would not allow users to defeat our security software, I designed and deployed a custom android app to fulfill the required functionality. I now have authored and maintained multiple key business apps covering business contacts, business bookmarks and many other apps streamlining key business functions. Even simple things like a flashlight triggered by the Bixby button. Tell me what you need, it is probably possible.

Skills

• Customer Service
• Samsung for Enterprise
• Microsoft Certified Professional
• Outlook
• Windows 7
• Security
• Computer Security
• Management
• Network Security
• Mobility Systems Implementation
• Networking
• Information Technology
• Call Centers
• Telecommunications
• IT Management
• Solutions Marketing
• System Administration
• Troubleshooting
• Android
• Software Installation
• Process Improvement
• Vendor Management
• Help Desk Support
• Testing
• Network Administration
• Access
• Windows
• Software Documentation
• Operating Systems
• Training
• Integration
• Windows Xp
• IT Operations
• Mobility Software
• Enterprise Mobility
• System Deployment
• Windows Server
• Team Leadership
• Mobile Applications
• Leadership