Rick Banovich
Sr. Program Manager, VoE at Discount Tire with expertise in culture building and team development
- Role
- Sr Program Manager, Voe (Voice of the Employee) at Discount Tire
- Location
- Mesa, AZ, US
- LinkedIn followers
- 500 followers
About Rick Banovich
Steering the Voice of Employee (VoE) initiatives at Discount Tire, my focus on process improvement and internal relationship management has led to enhanced engagement strategies. Our team\'s dedication to integrating new partners, processes, and services has bolstered operational excellence and employee satisfaction.With a rich background mediation, retail leadership, and directing account management and implementation services, I excel in cross-functional collaboration, fostering team development, and delivering data-driven business insights. These competencies have been pivotal in establishing robust client relationships and ensuring the seamless deployment of SaaS integrations and analytical solutions.
Experience
Sr Program Manager, Voe (Voice of the Employee)
Jul 2025 — Present · Scottsdale, AZ, US
Education
University of Utah
Master's degree
2005 — 2006
University of Utah
BS
2003 — 2005
Skills
- Customer Retention
- Customer Service
- Account Management
- Salesforce.com
- Strategic Planning
- Business Process Improvement
- Consultation
- Competitive Analysis
- Customer Experience
- Sales Management
- Customer Relationship Management (Crm)
- Public Speaking
- Conflict Resolution
- Strategy
- Team Leadership
- Customer Satisfaction
- Training
- Crm
- Employee Training
- Voice of the Customer
- Data Analysis
- Analytics
- Business Strategy
- Leadership Development
- Recruiting
- Sales
- Process Improvement
- Budgets
- Mediation
- Business Development
- Software as a Service (Saas)
- Supervisory Experience
- Lead Generation
- Leadership
- Training & Development
- Customer Insight
- Saas
- Team Building
- Management
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