Richard Peacock

Strategic Csm @Monta

London, GB

Monta is at the forefront of the #EV industry; they’re always pushing the envelope to make sure that we stay ahead of the curve and drive the entire EV ecosystem forward.My Role as Strategic CSM is to- Build and maintain strong relationships with key partners and stakeholders- Serve as operational lead and trusted advisor throughout the customer lifecycle- Drive growth while managing risks effectively- Ensure customer success- Be a product expert to guide partners effectively, aligning solutions with their business goals and resolving pain points- Monitor key metrics to spot opportunities and prevent risks- Work closely with internal teams to deliver excellent service and represent customer needs

Solihull College & University Centre

Information Technology