Matt Rich

Director - Safety and High Reliability Solutions | Strategic Leader | Lifelong Learner | AI in Medicine Advocate

Role
Director - Safety & Reliability Solutions at Press Ganey
Location
Birmingham, AL, US
LinkedIn followers
500 followers

Experience

  1. Director - Safety & Reliability Solutions

    Press Ganey

    Dec 2024 — Present

    As the Solution Director for Safety & Reliability, I partner with healthcare organizations to advance their safety cultures. My role bridges strategic expertise with a profoundly human mission: improving the well-being of patients and the dedicated professionals who care for them.What I Do-Collaborate with healthcare leaders to identify pain points and implement tailored safety solutions-Strategize innovative approaches to reduce risks and improve care delivery environments-Drive Growth through consultative conversations and fostering long-term partnerships.Why It Matters:Healthcare is about people—those receiving care and those providing it. My work contributes to creating environments where patients feel secure and caregivers feel supported, valued, and safe. It’s about empowering teams to deliver their best work in the safest possible settings.Results-Driven, Mission-Led:Through data-informed insights and meaningful collaboration, I help hospitals deliver outcomes that meet business objectives and enhance lives.

Education

  • Samford University

    Bachelor of Science (B.S.), Biology, General

    2000 — 2005

  • New Orleans Baptist Theological Seminary

    M.A., Christian Apologetics, Apologetics

    2016 — 2020

  • UAB Marnix E. Heersink School of Medicine

    AI in Medicine Graduate Certificate, Artificial Intelligence

Skills

  • Sales Operations
  • Customer Retention
  • Sales
  • Account Management
  • Healthcare
  • Orthopedics
  • Hospitals
  • Direct Sales
  • Operating Room
  • Orthopedic
  • Capital Equipment
  • Mobile Devices
  • Selling
  • Management
  • Medical Devices
  • Wireless
  • Cold Calling
  • Surgeons
  • Sales Process
  • Sales Presentations

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