Rich Valles
Portfolio Property Manager overseeing luxury co-op and condominiums in NYC
- Role
- Property Manager at FirstService Residential
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Rich Valles
FirstService Residential relies on this professional\'s communication skills and crisis…
Experience
Property Manager
Mar 2026 — Present · New York, NY, US
Independently managing a portfolio of luxury co-op and condominiums in NYC (union & non-union)Handling all shareholder and homeowner relations. Acting as liaison between Board of Directors, shareholders, homeowners and FirstServiceResidential.Performing property inspections to ensure building safety, maintenance, cleanliness, etc.Responsible for handling emergency situations and crisis management.Responsible for overseeing building repairs and apartment alterations.Monitoring the cash and reserve funds of the property. Keeping track of financial variance reports.Responsible for contractor and vendor selection for all capital improvement projects and assignments.Maintaining relationships with departments such as financial management, payroll, compliance, applications and closings, insurance, leasing, energy, sales and marketing and project managementAnswering phone calls, messages, and emails in a timely manner.
Skills
- Hotel Booking
- Cost Control
- Opera
- Onq
- Guest Service Management
- Up-Selling
- Hotel Management
- Timesaver
- Reservation
- Business Travel
- Restaurants
- Time Management
- Concierge Services
- Epitome
- Trip Advisor
- Tourism
- Sales
- Front Office
- Leisure
- Hospitality Management
- Hospitality Industry
- Boutique Hotels
- Guest Recovery
- Revenue Forecasting
- Hospitality
- Reservations
- Property Management Systems
- Customer Service
- Micros
- Customer Satisfaction
- Pre-Opening
- Lodging
- Rooms Division
- Hotsos
- Salt
- Hotel Administration
- Market Metrix
- Hotels
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