Rich Johnston
Head of Business Development @Hickling & Squires
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WORK HISTORY
Head of Business Development @Hickling & Squires
Nottingham, GB
I help marketers get reliable print delivered without the chasing, with work handled in-house and kept on track by people who are easy to deal with.I speak to companies when their current print setup is starting to cause frustration. That might be missed deadlines, poor communication, inconsistent quality or too much time being spent managing things that should be straightforward.At Hickling & Squires, we produce in-house across litho, digital and large format, which gives us more control over how jobs are handled and helps us keep quality and delivery consistent.I work across POS, campaigns, booklets, mailings, packaging, large format and fast-turnaround digital work, helping customers find a setup that feels more dependable and easier to manage.I also work closely with our production, studio and operations teams to make sure customers get what they were expecting, without crossed wires, unnecessary delays or avoidable stress.Alongside new business, I support CRM, pipeline visibility, onboarding and wider marketing activity as we continue building a stronger sales function for the future.
EDUCATION
City of Bristol College
National Diploma, Music Technology
SKILLS
ABOUT RICH JOHNSTON
I help marketers get reliable print delivered by a team that’s easy to deal with and keeps jobs on track. At Hickling & Squires, I speak to companies when their current print setup is starting to become hard work. Deadlines slip, communication drops off, quality becomes inconsistent or simple jobs take more effort than they should. A big part of what makes us reliable is the fact we produce in-house. Because the work is handled on our own shop floor across litho, digital and large format, we stay closer to it and have more control over how it turns out. We’ve also got the right standards behind the scenes, so customers know the work will be produced consistently and with care. I’ve worked in print for more than a decade, and I know how quickly the pressure builds when a supplier stops being dependable. It rarely stays with them. It lands with the person trying to get the job out, keep the campaign moving or make sure the finished piece reflects well on the brand. My job is to make that easier. I lead new business at Hickling & Squires and work closely with our production, studio and operations teams to make sure customers get what they were expecting, without the usual stress, chasing or crossed wires.
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