Richard Young
Master Service Technician at Tesla Motors / Hybrid and EV Professor at Skyline College
- Role
- Lead Master Service Technican at Tesla
- Location
- San Mateo, CA, US
- LinkedIn followers
- 500 followers
About Richard Young
I am a seasoned journeyman technician specializing in EV, Hybrid and Japanese vehicles with over 22 years experience. Being an Adjunct professor at Skyline College is just my way of giving back to the automotive industry.I am a technician for the modern day that wears many hats, Electrician, Plumber, HVAC, Hydraulics, team member, IT, Windows PC, Linux, Network Communications, and most important of all customer service. These are just some of the skills I use on a day to day basis.In 2013 AND 2014. I had the privilege to participate in a workshop for the National Institute for Automotive Service Excellence (ASE) to help write questions for their new Light Duty Hybrid/Electric Vehicles Certification Test.I love my job so much that I have personally invested in factory scanners, Lab Scope and other diagnostic equipment.I am more than capable of using the following equipment and the various service sites that are used in the aftermarket and the OEM-Tesla Toolbox -Cygwin -canAPE-Kavaser Memorator-Toyota Techstream-Honda HDS 2G/3G-Nissan Consult 2/3/3+-Snap On Modis/Solus/Verus-Global OBD2 Scanners-Interro / PICO Lab Scopes-Hunter Alignment Systems-Alldata / Mitchell / Honda Service Express / Toyota TIS / Nissan Assist
Experience
Lead Master Service Technican
Aug 2013 — Present
Platinum Certified (Tesla Version of Master Certified) Responsible for diagnostics and repairs on all aspects of Tesla Vehicles to include Roadster, Model S, X and 3.• Customer Facing technician to confer with clients to address concerns/ maintenance with the vehicle• Mentor for incoming Technician Trainee• Specializing in remote diagnosis• Auto Pilot / Driver assistance Diagnostics• High Voltage system Diagnostics • High Voltage InterLock (HVIL) Diagnostics• Infotainment system Diagnostics• High Voltage Battery repairs• CAN/LIN diagnostics• Low Voltage Electrical diagnostic and repairs.• Contactor / Power switch certified (Model S/X)• Penthouse certified (Model 3)
Education
Denso - Instructor Dean Parsons
Hybrid Service
2006
California Automotive Teachers (CAT Conference)
Professional Development Attendance
2013
Perfect Sky
PHEV
2007
WorldPac Training Institute
Domestic and Asian Key-Based Security System
2012
California Automotive Teachers (CAT Conference)
Professional Development Attendance
2012
Instructor Randy Bernklau
OBD2 and Fuel Trim
2005
Mackenzie
Catalyst Diagnostics and Understanding
2012
WorldPac Training Institute
Nissan Drivability Diagnosis
2012
WorldPac Training Institute
Honda and Acura Performance
2012
Denso
Advanced Scan Tool Diagnostics
2008
Hunter Engineering
Hunter Wheel Alignment
2011
Perfect Sky
Hybrid Vehicle Safety and Service
2007
Skills
- Network Administration
- Hybrids
- Troubleshooting
- Software Documentation
- Electric Vehicles
- Windows
- Automotive Repair
- Automobile
- Continuous Improvement
- Technical Support
- Windows Xp Pro
- Hvac
- Os X
- Automotive Aftermarket
- Automotive
- Networking
- Customer Service
- Diagnostic
- Training
- Testing
- Customer Satisfaction
- Vehicles
- Leadership
- Windows 7
- Cross-Functional Team Leadership
- Wiring Diagrams
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