Richard Cranley
Gbs Operations Manager @UPS
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WORK HISTORY
Gbs Operations Manager @UPS
EDUCATION
ITT Dublin
BA in European Studies
National College of Ireland
Cert
Anglia Ruskin University
BA (Hons) in Management & Leadership
SKILLS
ABOUT RICHARD CRANLEY
With over 10 years of diverse experience at UPS, I\'ve built a strong foundation across F&A, HR Operations, and HR Strategy. My career has spanned roles in both Dublin and London, providing me with a broad perspective on varying operations and leadership. Currently, I serve as the Customer Care Manager for the UK, Ireland, and Nordics, where I lead and manage large, specialized teams. My focus has always been on building high-performance teams and driving customer satisfaction through innovative solutions and operational excellence. I am a determined individual, with a forward-thinking mindset, always focused on driving positive change and achieving long-term success. My passion for continuous improvement and delivering results motivates me to always push the boundaries of what’s possible.
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