Richie Buchanan

About Richie Buchanan

I am a detail-oriented data analyst and ETL developer with a strong track record of delivering impactful data products in diverse industries, including insurance, transportation, and healthcare. I enjoy working in roles where I have a hand in ETL development AND end data product development. I approach my work with a growth mindset. I love to learn, and I love to help others learn. I am consistently recognized as a key collaborator within the teams I join, often becoming an integral part of driving success and achieving team objectives.

Experience

1. Senior Reporting and Data Analyst

   Sompo

   Feb 2023 — Present · Mount Juliet, TN, US

   As a Senior Reporting and Data Analyst at Sompo, I specialize in leveraging SQL and data visualization tools to drive insights, enhance operational efficiency, and ensure compliance within the Surety division. My contributions include:• Crafting complex SQL queries in SQL Server Management Studio to aggregate, organize, and analyze critical datasets.• Developing dashboards in MicroStrategy to inform decision-making and enhance reporting clarity.• Creating queries and dashboards that enable back-office operations leadership to effectively manage underwriting assistant teams.• Building tools to identify and escalate data quality issues, supporting upstream IT partners in resolving discrepancies.• Ensuring regulatory compliance through precise and timely data submissions, including tackling years\' worth of backlogged reporting within just two months of joining.• Automating previously manual workflows, improving efficiency, and documenting processes to sustain streamlined operations.• Managing stakeholder relationships and collaborating across teams to deliver impactful reporting solutions.• With expertise in data aggregation, operational reporting, and process automation, I deliver actionable insights that support both day-to-day operations and long-term strategy.

Education

• University of Tennessee, Knoxville

  B.A. in Business Administration, Logistics and Transportation

• Tennessee State University

  Master of Education (M.Ed.), Secondary School Instruction

Skills

• Customer Service
• Staff Development
• Management
• Sales
• Powerpoint
• Public Speaking
• Marketing
• Curriculum Design
• Team Building
• Leadership
• New Business Development
• Microsoft Excel
• Project Management
• Teaching
• Microsoft Office
• Event Planning
• Social Media
• Javascript
• Sql
• Html
• Css
• Fundraising
• Curriculum Development
• Leadership Development
• Educational Technology
• Microsoft Access
• Google Classroom
• Linux
• Healthcare
• Healthcare Information Technology (Hit)
• Data Analysis
• Analytics
• Microsoft Sql Server
• Allscripts
• Electronic Medical Record (Emr)
• Practice Management
• Reporting & Analysis