Richard Hewitt
Senior Product Manager @TELUS Health
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WORK HISTORY
Senior Product Manager @TELUS Health
Vancouver, BC, CA
Managed ongoing development of TELUS Health’s flagship EMR, Collaborative Health Record - Established a new prioritization method for quantifying value vs. effort, resulting in a more systematic and transparent way of evaluating competing priorities - Established a new system for tracking progress against quarterly strategic initiatives, resulting in more organized and transparent roadmaps
EDUCATION
The University of British Columbia
Master of Science - MS, Industrial Engineering Research Group
Udacity
Data Product Manager
ABOUT RICHARD HEWITT
I\'m an experienced technology professional with 10+ years leading software teams in a variety of sectors (healthcare, agriculture, manufacturing, education, finance) and technologies (web, mobile, IoT, robotics). I have a rare combination of hard and soft skills that allow me to speak with customers in the morning and review pull requests in the afternoon. I am widely known for being adaptable, organized, leading software teams, and getting things done. Skills - Leadership of agile dev teams to rapidly deliver web, mobile, and IoT solutions - Product discovery, customer interviews, UX research, and requirements gathering - Product roadmap development using ProductBoard - Mockups using Figma, Adobe XD, UXPin, Balsamiq - Product backlog management using Github Projects, Linear, Jira, Rally, Notion, Trello - Analysis of product data using Google Analytics, SQL, Tableau, and MixPanel - Writing user stories, product requirements documents (PRD), and acceptance criteria - Release coordination and management - Cross-functional collaboration across large enterprises with design, engineering, QA, sales, marketing, customer success, and implementation - Excellent writing skills, published in scientific journals and industry magazines
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