Rich Fernandes
Director of Service Delivery - Key Accounts at Presidio
- Role
- Director of Service Delivery - Key Accounts at Presidio
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Experience
Director of Service Delivery - Key Accounts
May 2018 — Present · Orlando, FL, US
My sole objective as Director of Service Delivery is to ensure my customer receives the highest level of support from all members of the Presidio team in order to foster a deeper business partnership.I Currently oversee a team of highly skilled individuals who support multiple technology platforms including Cisco UCS Server Platform, Cisco Network and Security Platform, Cisco Collaboration and Contact Center Suites, VeloCloud SDWAN, Riverbed WAN, Palo Alto Security, F5 Load Balancing, EMC Storage/Recovery, Meraki Network/Security, Palo Alto Security, Cradlepoint Network, Aruba Wireless, Linux and Windows OS.
Skills
- Account Management
- Sales Operations
- Sales Management
- Customer Service
- Project Management
- Microsoft Excel
- Business-to-Business (B2b)
- Salesforce.com
- B2b
- Management
- Team Building
- Cisco Systems Products
- Purchasing
- Service Delivery
- Sales Process
- Solution Selling
- New Business Development
- Business Development
- Marketing Strategy
- Data Center
- Cisco Technologies
- Service Delivery Management
- Sales
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