Riché Zamor

About Riché Zamor

Every AI product team I\'ve worked with hits the same wall: the models are extraordinary, but they have no memory. No context about your customers, your data, your business. Without a persistent context layer — the retrieval systems, agent memory architectures, and orchestration that connect AI to everything it needs to know — you\'re shipping demos, not products.I build those layers.Over the past 7 years, I\'ve designed and shipped the context and intelligence platforms that sit between raw AI capabilities and real business outcomes — for IBM and across three venture-backed startups.What I\'ve built:→ At Suzy - Rewired a legacy survey company into an AI-native Decision Intelligence Platform in six weeks. Architected retrieval systems on Databricks vector DB, designed LLM evaluation frameworks, and implemented model tiering across Claude Opus/Sonnet/Haiku for inference cost optimization.→ At Grandstage (Co-Founder)- Shipped a RAG + vector-search answer engine fusing data sources. Built custom evaluation and observability tooling that increased precision 40%+. Grew users 300% at $0 CAC.→ At IBM - Led product-led growth for Cloud, Data & AI self-service portfolio. Deployed growth stack (Braze, Segment, Amplitude) to thousands of marketers across 30+ countries. Launched personalization systems that drove 31% trial conversion lift and 30% improvement in trial-to-customer conversion.I work across the full context engineering stack: RAG pipelines, hybrid search (dense + sparse), vector databases (PGVector, Databricks), agent memory and orchestration, MCP architecture, LangGraph, AI evaluations (LLM-as-judge, HITL), guardrails, observability, and inference cost optimization.My conviction: Models get smarter every month. The teams that win will be the ones who build persistent, accurate, personalized context around them. That\'s the new moat. And, it\'s what I do.Building an AI-native platform or turning a legacy product into one? I\'d love to talk.

Experience

1. Board Member

   Lullabot

   Jul 2021 — Present · Brooklyn, NY, US

   Serve as independent board member on newly established Board of Directors for industry-leading digital agency.

Education

• Columbia Business School

  Certificate, Digital Business Strategy

• UMass Boston

  Bachelor of Arts - BA, Community Media & Technology

• Massachusetts Institute of Technology

  Certificate, New Venture Leadership

Skills

• Digital Strategy
• Content Strategy
• Social Media Marketing
• SEO
• Digital Marketing
• Email Marketing
• Social Media
• Facebook
• Drupal
• Analytics
• Creative Direction
• Content Management
• Strategy
• Digital Media
• Social Media Measurement
• User Experience
• Web Analytics
• Community Management
• Cms
• Content Development
• Information Architecture
• Corporate Branding
• Wordpress
• Web Content Management
• Copywriting
• Lead Generation
• User Research
• Entrepreneurship
• User Experience Design
• Usability
• Business Development
• Content Management Systems (Cms)
• Search Engine Optimization (SEO)
• Online Marketing
• Product Management