Richelle Roth
Director, Complaint Resolution - Consumer Protection @Scotiabank
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WORK HISTORY
Director, Complaint Resolution - Consumer Protection @Scotiabank
Toronto, ON, CA
Leads and oversees the ongoing sustainment of the Bank’s Complaint Handling Framework, driving continuous improvement and innovation while ensuring business strategies and initiatives are executed in full compliance with regulatory requirements, operational standards, and a strong focus on the client experience.
EDUCATION
Georgian College
Postgraduate Certificate
University of Guelph
Bachelor of Arts, Honours
George Brown College
Instructing Adults Certificate
SKILLS
ABOUT RICHELLE ROTH
Director, Complaint Resolution - Consumer Protection @ Scotiabank | Instructing Adults Certificate
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