Richelle Harris

About Richelle Harris

My mission in life is to live life to the fullest and show others how to do the same!

Experience

1. Commercial Client Specialist

   First Horizon Bank

   Sep 2015 — Present · Memphis, TN, US

   Assist with maintaining Relationship Managers Portfolios- clear loan, collateral, and deposit exceptions, credit exceptions, assist with past dues• Independently able to identify clients’ operational needs and bank products/services to meet these needs• Work closely with Bankers, Treasury Management, and deposit operations to ensure satisfactory on-going monitoring of depository/Treasury Management accounts/services to clients• Provide general administrative support to Bankers• Be Proficient in all aspects of the role and capable of training • Collaborate with team members to provide outstanding customer service to our existing and potential customers.• Execute excellent service through serving clients’ wire transfers, account maintenance, and transaction research requests.• Perform outbound sales calls as required to achieve branch goals.• Originate new business lending through cross-selling new personal and business accounts ensuring compliance measurements. • Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problems.• Cross-sell and make referrals to bank partners to generate new business and deepen existing client relationships.• Maintains branch compliance to company policies and procedures