Richelle Edwards

About Richelle Edwards

Achievement-oriented professional with extensive background in program management…

Experience

1. Program Director Sr Project Manager

   Wipro

   Jun 2019 — Present

   Lead team to remediate vulnerabilities by provisioning security controls on 7MM file shares, purge of 4TB of inactive home drives and installation of Varonis application • Strong leader and motivator of employees to ensure production and retention with ability to influence people at all levels to drive solutions while maintaining balance of work and life • Possess superior attention to detail, problem solving, critical thinking and communications driving innovation solutions to steer growth and strategy • Coordinate with delivery managers on activities and act as escalation point for all issues relating to client account • Lead transformation program migrating existing data centers to greenfield environments ensuring preparedness and migrations to new environments • Partner with global cross-functional teams achieving optimal 100% customer satisfaction rating • Establish governance to ensure consistency across areas of design, performance, reuse/reduction, usability aligning with goals, mission, and strategic plans of organization • Follow all organization processes and data governance ensuring compliance for organization and partners • Provide knowledge on best practices and guidance to capitalize on information technology solutions to maximize on technologies and reduce technical footprint providing cost savings to the organization • Manage remediation program of IT Audit findings across the enterprise. Achieve 100% audit acceptance of remediation solutions and implementations • Develop future-state strategic planning and operational guidelines for sustenance and prevention of infrastructure environments, including staffing and support • Maintain high level of personal initiative and professionalism, goal and results oriented with a great passion to learn

Education

• Wilmington University

  Inormation Systems Management, Infomation Technology

Skills

• Project Portfolio Management
• Pmp
• IT Service Management
• Integration
• Policy
• Process Improvement
• Relationship Management
• Program Management
• Network Administration
• Team Leadership
• Team Building
• Leading Change
• Teamwork
• IT Management
• Sharepoint
• Visio
• Project Management Office (Pmo)
• Disaster Recovery
• Leadership
• Business Communications
• Business Analysis
• Operations Management
• Project Management
• Government
• Management
• Software Documentation
• Vendor Management
• Leading Meetings
• Building Relationships
• Business Process Improvement
• Pmo
• Governance
• Security
• Requirements Analysis
• Microsoft Project
• IT Operations Management
• Ms Project
• Sdlc
• Itil
• Data Center