Rich Dugger
Technical Sales Leadership | 18+ Years in Telecom/Tech | Honest and Straightforward Service
- Role
- Sales Director at Everstream
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Rich Dugger
Over the last 18 years, I’ve been at the forefront of the telecom and technology evolution, advocating for solutions that are as technically sound as they are honest. As a former technical solutions consultant and a long-standing sales leader, I have a unique perspective on how technology can serve businesses of all sizes.At the core of my approach is a commitment to straightforward communication and setting accurate expectations from the onset. I have a solid foundation of technical acumen – once a sales engineer, always a problem-solver. My aim is to be a solutions partner, not just a service provider, and that means sometimes having the tough conversations others shy away from. This philosophy has kept me grounded in an industry that’s always reaching for the sky, and it’s how I’ve built lasting, trust-based relationships in the field.
Experience
Sales Director
Sep 2005 — Present · Cleveland/Akron, OH, US
In my tenure at Everstream, I’ve dedicated myself to anticipating and meeting the needs of our clients – and always being a straight shooter. My technical background allows me to offer knowledge and comprehensive solutions as well as help companies avoid the challenges and “potholes” that sometimes accompany complex network projects. Here’s what I’ve focused on:• Delivering honest telecom advice that clients can depend on• Building and nurturing partnerships with a straightforward approach so that clients know they’re receiving the full picture – no hidden catches, no half-truths• Sharing solutions that ensure clients receive the functionality they need without unnecessary complexity• Staying ahead of industry trends to advise clients on how best to leverage tech advancements for their growthThis approach has seen me through nearly two decades of service in the industry, and it’s what continues to drive me every day.
Skills
- Unified Communications
- Account Management
- Wan
- IT Management
- Salesforce.com
- Virtualization
- Voip
- Co-Location
- Channel Partners
- Data Center
- Sales
- Cloud Computing
- Cisco Technologies
- Ethernet
- Managed Services
- Selling
- Start-Ups
- Crm
- Program Management
- Wireless
- Vendor Management
- IT Strategy
- Call Centers
- Business Development
- Ip
- Customer Retention
- Professional Services
- Direct Sales
- Budgets
- Sales Process
- Information Technology
- Network Design
- Telephony
- Telecommunications
- Network Security
- Security
- Enterprise Software
- Lan-Wan
- Broadband
- Networking
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