Richard N. Dettling

Sr Instructional Designer Lms Manager @People's Trust Insurance Company

Innovate and deliver new solutions that equip managers and leaders to excel in a fast-paced growing environment, leading to a notable 15% increase in employee satisfaction with learning programs. • Conduct meticulous training needs analysis and meticulously define instructional strategies that directly address performance gaps, contributing to an impressive 25% improvement in key performance indicators across departments. • Skillfully develop training content with Subject Matter Experts (SMEs) in various departments. • Utilize an array of multimedia and web authoring tools, such as Camtasia, Canva, Captivate, Rise, and Storyline 360, to craft engaging and interactive training materials, resulting in a remarkable 40% increase in learner engagement. • Adeptly administer the Learning Management System (LMS), efficiently managing user accounts, data migration, and course-publishing requirements. • Establish and maintain a proprietary training library, promoting organizational knowledge management. • Leverage gamification principles to enhance learner engagement and motivation, resulting in a significant 25% increase in course completion rates. • Run advanced reporting efforts, creating custom reports that significantly improve visibility into certification compliance and training completion rates by an impressive 35%.