Rich Clayton
- Role
- Vice President, Digital User Experience & Design at Hilton
- Location
- Memphis, TN, US
- LinkedIn followers
- 500 followers
Experience
Vice President, Digital User Experience & Design
Feb 2016 — Present
Responsible for creative strategy, optimization, and accessibility for consumer and team member websites, mobile sites, and apps. Cultivate a customer–centric design culture that emphasizes collaboration, professional growth, and a test–and–learn mindset — all in the service of achieving Hilton’s strategic priorities.Serves as a subject matter expert and point–of–contact for senior leaders across Hilton.Lead a cross–functional team of 100+ UI designers, UX designers, content designers, digital optimization specialists, researchers, accessibility analysts, and creative operations leaders made–up of full–time employees and contractors in the US and UK. Manage a $19.6M budget.
Education
Swansea University / Prifysgol Abertawe
Liberal Arts
Yale School of Management
AIGA Business Perspectives for Creative Leaders
University of Memphis
BA, English, History
University of Tennessee, Knoxville
Liberal Arts
Skills
- Graphic Design
- Online Advertising
- User-Centered Design
- Web Design
- Interactive Marketing
- Integrated Marketing
- Email Marketing
- SEO
- Branding & Identity
- Leadership
- Marketing Strategy
- E-Commerce
- Customer Experience
- Creative Direction
- Digital Marketing
- Direct Marketing
- Marketing Communications
- Information Architecture
- Analytics
- Usability
- User Experience
- Sem
- Advertising
- Dreamweaver
- User Interface Design
- Digital Strategy
- Social Media
- Web Analytics
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