Rich Christensen

About Rich Christensen

Success is best achieved with fail-proof plans. but that\'s not really how most winning results are generated. This is where I come in!I start by getting to know you, your teams, your clients, and their needs and demands. We get to work together, form roadmaps, and anticipate everything that can go wrong. We will probably hit a wall or more. But we\'ll get up, learn, and get even more creative and innovative. And suddenly, we\'ll realize the results are far better than we expected.I am a senior-Level program leader and talented change agent with a powerful track record of success leveraging Agile frameworks to take enterprise solution development and delivery to new levels of performance. In every role I have taken on, I have proven that I am adept at partnering with leaders across all areas and levels to foster synergy and drive transformational change to achieve our shared goals. I am a dynamic project manager who is able to maximize project execution and achieve high quality deliverables, while minimizing costs to significantly increase profitability.As a leader, I excel at building, training, and optimizing the performance of teams that far exceed organizational and customer expectations. I am driven by a passion for creating cultures that prioritize Agile frameworks, professional development, innovation, and collaboration as keys to achieving sustained excellence. A selection of core strengths I bring to the table includes: Senior-Level LeadershipProgram & Project ManagementAgile & Scrum PrinciplesStrategic Planning & AnalysisAgile TransformationEnterprise SolutionsSoftware Development Life CycleChange ManagementContinuous ImprovementRisk Management & MitigationBudgeting & Cost ControlTeam Building & LeadershipEmotional IntelligenceStaff Training & DevelopmentPerformance ManagementConflict ResolutionCross-Functional CollaborationStrategic PartnershipsComplex Problem-SolvingNegotiation & Persuasion

Experience

1. Agile Delivery Manager Consultant

   Apex Systems

   May 2024 — Present · Chicago, IL, US

   Worked as a Consultant for Adtalem Global Education. Ensured agile teams delivered high-quality products on time by facilitating the agile process, removing obstacles, managing stakeholder expectations, and coordinating across teams to ensure smooth project execution, all while upholding agile principles and practices within the teams.Oversaw the successful delivery of web products for multiple medical education websites.focused on making things happen, responsible for ensuring their teams have everything they need to succeedAligned business strategy with project planning and execution processes.

Education

• University of Phoenix

  Master of Arts in Organizational Management, Organizational Management Emphasis: Management, Human Resources, Project Management

  1997 — 1999

• Weber State University

  Bachelor of Arts in Criminal Justice, Organizational Management

  1994 — 1995

Skills

• Program Management
• Team Leadership
• Strategic Planning
• Pmp
• Leadership
• Process Improvement
• Cross-Functional Team Leadership
• Microsoft Office
• Project Management
• Customer Service
• Product Management
• Certified Project Manager
• Team Building
• Budgets
• Quality Assurance
• Project Planning
• Management
• Software Documentation
• Training
• E-Commerce
• Business Process
• Testing
• Human Resources
• Forecasting
• Pmo
• Business Analysis
• Vendor Management
• Business Process Improvement