Richard James
Portfolio Delivery Manager @Network Rail
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WORK HISTORY
Portfolio Delivery Manager @Network Rail
EDUCATION
Lancing College
Secondary Education
Goldsmiths, University of London
BSc. (Hons.), Biology
SKILLS
ABOUT RICHARD JAMES
A senior manager with a proven track record of delivering complex, award winning IT solutions with budgets up to £49m. Key areas of expertise: Programme Management: extensive experience in Retail, Supply Chain, Customer Fulfilment, Contact Centres, Distribution and Logistics, and Automative finance environmentsLeadership: organising teams of up to 140 internal and 3rd party resource (onshore and offshore), and providing outstanding leadershipBusiness understanding: working closely with business teams to identify solutions and define benefit driving requirements Stakeholder management: effective stakeholder management to Executive Board level, across multiple business areas, through the understanding of business needs and conflicting business interestsLarge scale package implementation: Oracle Retail Merchandising System (RMS) and Advanced Inventory Planning (AIP). IBM Smarter Commerce Order Management and FulfilmentCommercial: experienced in software and third party partner selection, negotiation and management (including Accenture, IBM and Infosys)Strategy: definition of strategically important programmes by understanding organisational goals and operational processesGovernance and PMO: establishment of governance frameworks and Programme Management Offices to provide control and meet business needs
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