Richard Ngo
Senior Analyst @ Hyundai Glovis
- Role
- Senior Analyst at GLOVIS America, Inc.
- Location
- Irvine, CA, US
- LinkedIn followers
- 500 followers
About Richard Ngo
As a Financial Planner at Northwestern Mutual, I help clients achieve their financial goals and dreams by creating personalized and comprehensive plans that address their needs and aspirations. I work with a diverse range of clients, especially minorities, who seek to improve their financial literacy and security.I graduated with a Bachelor of Business Administration degree from California State Polytechnic University-Pomona. I was honored to be on the Dean\'s List twice for my academic excellence. I also gained valuable skills in communication, customer relationship management, and problem solving, which I apply to my current role. I am passionate about educating and motivating people to pursue financial success and impact.
Experience
Senior Analyst
Jun 2025 — Present · Irvine, CA, US
Operations and analytics lead supporting OEM port logistics, launch execution, and capacity planning. Partner cross-functionally with Operations, Finance, IT, and Executive Leadership to drive scalability, risk mitigation, and data-driven decision-making.• Led execution of Tampa Port launch (1/15 soft opening), ensuring Day 1 readiness across staffing, SOPs, infrastructure, and processing capacity.• Conducted storage capacity modeling for 77K+ projected units (GM 47K + Kia 30K), identifying land expansion needs using peak vs. average utilization analysis.• Built Power BI dashboards visualizing bottlenecks, lot utilization, and vessel volume impact to enable proactive operational adjustments.• Automated 12-month rolling volume reporting (HMA & KMA) via SQL, eliminating 1+ full day of manual processing and improving data reliability.• Owned executive KPI dashboard (64 KPIs), completing 50%+ of reporting and reducing month-end workload by 2–3 hours.• Standardized a launch Gantt chart adopted organization-wide after COO endorsement, improving milestone visibility and accountability.• Led daily port operations calls using RACI framework to clarify ownership and reduce execution risk during critical launch phases.• Accelerated time-sensitive vendor payment approval within one business day by aligning Treasury and Accounting, preventing project delays.
Education
California State Polytechnic University-Pomona
Bachelor of Business Administration - BBA, Human Resources Management and Services
2020 — 2022
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