Richard Thomas

About Richard Thomas

With over 17 years of experience in Hospital Operations, Facility Management, specializing in Food & Beverage Management and Operations across diverse sectors including Healthcare, Hospitality, and Multi Restaurant Chains in India, I have all skill set essential for ensuring smooth operations and delivering optimal service quality. Throughout my career journey, I have demonstrated my ability to manage large-scale hospital operations, overseeing the needs of over monthly patients and visitors while leading and training a team of more than 360 staff members. My expertise extends beyond operational management to encompass various critical areas such as vendor management, regulatory compliance, budgeting, and project planning.One of my key strengths lies in maintaining 100% compliance with hygiene and safety regulations while upholding the highest standards of food & beverage quality across all patient, visitor, and staff dining areas. Additionally, I have spearheaded numerous initiatives aimed at streamlining operations, optimizing inventory management, and reducing food waste, resulting in significant cost savings and operational efficiency improvements. Skills - Hospital Operations, Food & Beverage, Inventory Management, Facility Management, Project Planning and Development, Onboarding and Orientation, P&L Management, Health and Safety Compliance, Customer Service Process Improvement, Workflow Optimization, Cross-Functional Collaboration, Budgeting and Forecasting, Operational Efficiency, Quality Assurance, Kitchen Staff Coordination, Quality Control, Vendor ManagementFeel free to reach me on Email - t••••••••@ymail.com

Experience

1. General Manager Operations

   Kims Hospitals, Thane

   Jan 2025 — Present

Education

• Garhwal University(From Ram Institute of Hotel Management & Catering Technology)

  Bachelors in Hotel Management & Catering Technology, Hotel/Motel Administration/Management

  2003 — 2007

Skills

• Inventory Management
• Food
• Quality Customer Sevice
• Retail
• Profit
• Restaurant Management
• Team Leadership
• People Management
• Customer Service
• Recruitments
• Restaurants
• Team Building
• Management
• Recruiting
• Operations Management
• Training
• Operations
• Staff Management
• Business Development
• Strategic Planning
• Team Management
• Catering