Rich Flanigan

About Rich Flanigan

My life is centered around helping people.Currently building a large team of highly skilled individuals, I started in networking, moved to Windows Systems Administration with the managing of various teams along the way and I’ve enjoyed the completion of numerous projects over the years. I specialize in Windows Server OS over mixed domains / sites / VLANs. Experience includes SQL, Exchange, Citrix and App support. I enjoy learning, am self motivated and enjoy contributing to mixed teams taking ownership of opportunities through resolution with the overall goal of the complete satisfaction of our clients.I joined Microsoft as a member of the Azure SQL DB team and after enormous team growth moved with the Open Source Database (PaaS) Team (Postgres and MySQL) when we split from the Azure SQL DB Team. I then was asked to split my attention between Open Source, Azure Data Explorer and CosmosDB. Due to large growth trends, I have been lucky enough to still be a part of this dynamic group of individuals at Microsoft where we assist our global clients with Cosmos DB. From OpenAI to CoPilot, from retail, shipping and healthcare, our team works with Azure’s top customers. Our customers are your customers many of which are household names.Specialties outside of databases: Microsoft Technologies, Windows Server 2k+, Windows Clients 2k - Win10, Cisco Technologies, EMC & EQUALOGIC SAN’s, MSFT Exchange, SQL 2k+ including reporting and analysis cubes, Backup Exec, Newforma, Riverbed WAN Accelerators, Analog / various VoIP phone systems w/ SIP Trunking and call routing. Altiris, Wise Packaging, Auto-IT Packaging, Domain Migrations.

Experience

1. Sr Technical Support Engineering Manager - Digital Transformation Platform

   Microsoft

   Jul 2024 — Present

Education

• Central Piedmont Community College

  Associate in Art, Computers, Business, Economics, Engineering, Architecture

  1988 — 2004

• University of North Carolina at Charlotte

  Bachelor of Science Business Administration conentration in MIS, MIS / Business

  2005 — 2015

• Central Piedmont Community College

  Liberal Arts, Business Administration and Management, General

• New Horizons

  MCSA & CCNA

  2001 — 2002

Skills

• Active Directory
• Windows Server
• Ccna
• Cisco
• Servers
• Microsoft Technologies
• Vmware Server
• Deployment
• Sql Server
• Windows Network Administration
• Vba
• Operating Systems
• Microsoft Office
• Dhcp
• Virtualization
• Analog
• Cisco Technologies
• Sql
• Network Security
• Windows Server 2008
• Citrix Metaframe
• Software Installation
• Altiris
• Windows Server 2003
• Technical Support
• Desktop Support
• Networking
• Microsoft Servers
• System Administration
• Wsus
• Wan
• Terminal Services
• Voip
• Windows
• San
• Firewalls
• Network Administration
• Microsoft Sql Server
• Dns
• Tcp/Ip