Chris Richardson
Strategic AI Skills and Learning Innovation Leader
- Role
- Learning Design Architect at Genentech
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
About Chris Richardson
I make complex technologies accessible to everyone by leading the teams that design and implement engaging and measurable learning experiences. At Genentech, I lead AI learning strategies across Commercial, Medical Affairs, and Government Affairs (CMG), creating role-based journeys and AI skill maps that have accelerated the adoption of generative AI and boosted employee confidence. At Thorn, I designed training for global law enforcement—including FBI, RCMP, and Europol—that improved investigator competency, supporting efforts to prevent online child exploitation.I thrive in building inclusive, feedback-rich cultures throughout the full learning lifecycle—from instructional design and facilitation to LMS operations and analytics. My goal is to align learning with strategy, foster growth for individual contributors and teams, and contribute to organizations where technology is developed with responsibility and human needs at the core.
Experience
Learning Design Architect
Oct 2024 — Present · South San Francisco, CA, US
Lead the strategic integration of AI skills into Genentech’s learning ecosystem, advancing enterprise readiness for digital transformation in Commercial, Medical Affairs, and Government Affairs (CMG).Architect end-to-end AI upskilling programs that drive innovation, operational efficiency, and patient access through skill development and workflow transformation.Rolled out role-based AI learning journeys to 3,200+ employees, improving adoption of AI tools and reducing time-to-competence.Champion cross-functional collaboration, embedding AI capabilities into business-critical processes to future-proof Genentech’s position as a leader in healthcare innovation.
Education
Western University
PhD, Media Studies
2008 — 2012
Brock University
Master of Arts, Popular Culture
2007 — 2008
Toronto Metropolitan University
Bachelor of Journalism, Journalism, Sociology
2003 — 2007
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