Richard Choi

WORK HISTORY

EDUCATION

ABOUT RICHARD CHOI

PMP | Waterfall | PSM-1 | Agile PM | Scrum Master | Kanban | ITILv3 | Market Research | Analytics | NPS | CRM | Data Analysis | Data Collection | Team Management | Organizational Effectiveness and Change Management | Client Management | Consulting Project management and market research professional handling large, complex, concurrent, high revenue projects. Experienced, comfortable, and adept at interacting and collaborating within all levels of hierarchy to maximize results and productivity. Consistently fostering and maintaining business relationships with clients, employees, internal teams, vendors, and contractors. An analytical problem-solver and client service-oriented agent who continually seeks to drive and support the success of clients and the team. Currently serving as COO at Elevator Research Services. Knowledgeable in a range of management methodologies and frameworks including Waterfall, Agile Project Management, Analytics, Data Analysis, and Data Collection. Project Management Professional (PMP), Scrum Master (PSM-1), and ITIL v3 Foundations certified. Past roles include Director of Operations and Organizational Effectiveness at Synqrinus; Customer Insights Analyst at Alectra, data mining customer database and supporting sales and marketing for Alectra Conservation and Demand Management Program; Project Lead Information Integration at IMI International; and heading Research Services, covering sales, costing, strategic planning, execution, and management of projects, coordinating the work of various departments, developing and updating operational process and procedures.