Richard Sasai
Sales & Service Leader | Public & Private Sector
- Role
- Regional Service Manager at Motorola Solutions
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Richard Sasai
I am an accomplished and driven sales professional with a proven history in driving…
Experience
Regional Service Manager
Jul 2024 — Present · WA, US
Managed & Support Services organization. My team consists of Sr. Customer Support Managers and System Managers that support State and Local Government First Responder mission-critical communications infrastructures and associated devices. This includes Land Mobile Radio, E911, Computer Aided Dispatch, and Command Center voice, video, and data technologies in Washington, Oregon, Northern California, Idaho, Montana, Alaska, and Hawaii. My team negotiates customer support contracts, sells add-on services, manages installation activities, coordinate system upgrades, and oversees customer contract work. I manage the relationships with our Service Partners throughout my territory. Cross collaboration with other departments is an integral part of my team’s success. Leveraging our resources and collaborate extensively with our Sales team and other key partners across the company is how we are driving growth and revenue. My team is involved with creating complex service proposals, ensuring alignment between service approach, scope, staffing, and profit and loss elements. I manage the financial aspects of my teams assigned business portfolio which includes revenue forecasting, cost management, containment, and investment planning.
Education
University of Washington
Bachelor of Arts (B.A.), Psychology
1988 — 1993
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