Richard Sananikone
Senior Manager, IS Solutions Architect @ Mohawk Industries | Driving End User Services and IS Solutions with Manufacturing Expertise
- Role
- Senior Manager, is Solutions Architect at Mohawk Industries
- Location
- Dallas, TX, US
- LinkedIn followers
- 500 followers
About Richard Sananikone
At Mohawk Industries, my leadership as Senior Manager, IS Solutions Architect, is defined by a steadfast commitment to service excellence and manufacturing process improvement. My role encompasses a broad scope, from ITSM administration and middleware support to Oracle DB oversight, all underpinned by robust project management for infrastructure initiatives.Previously, as Senior Manager of IS Support Services, I honed my skills in managing technical personnel and ensuring optimal service levels. My focus on help desk support and hardware has been pivotal in supporting a geographically dispersed business community, enhancing endpoint management, and driving process improvements across our global manufacturing operations.
Experience
Senior Manager, is Solutions Architect
Oct 2022 — Present · Dallas, TX, US
Education
The University of Texas at Dallas
Bachelors of Science, Computer Science
1999 — 2004
SMU Cox School of Business
MBA, Marketing, Information Technology Operations Management
2005 — 2007
Skills
- Troubleshooting
- Lotus Notes
- Routers
- Dns
- Disaster Recovery
- Management
- Team Building
- Cisco Technologies
- Leadership
- Network Administration
- Project Management
- System Administration
- Training
- Software Installation
- Business Process Improvement
- Computer Hardware
- Comptia Network+ Certified
- Information Technology
- Servers
- Itil
- Telecommunications
- Vpn
- Comptia a+ Certification
- Active Directory
- Xp
- Windows Server
- Hardware
- Itil V3 Foundations Certified
- Technical Support
- Microsoft Certified Professional
- Help Desk Support
- Networking
- IT Management
- Windows 7
- Windows Xp
- Process Improvement
- Vmware
- Windows
- Data Center
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