Richard Cyr
Lead Physician, Virtual Primary Care (Emr Transformation) @Teladoc Health
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WORK HISTORY
Lead Physician, Virtual Primary Care (Emr Transformation) @Teladoc Health
CLINICAL LIAISON: Served as the primary bridge between practicing physicians, Quality, and Product teams during the Athena EMR implementation for virtual primary care. • WORKFLOW OPTIMIZATION: Led provider-facing troubleshooting and adoption support, utilizing real-time frontline clinical insights to refine workflows. • PHYSICIAN EDUCATION: Designed and delivered comprehensive training through asynchronous videos and live workshops to ensure safe and consistent EMR adoption. • QUALITY METRICS: Partnered with Quality leadership to track performance metrics and support clinical quality workflows within the new EMR environment. • PLATFORM ENHANCEMENT: Collaborated with Product teams to improve the audio-visual care experience for both patients and clinicians
EDUCATION
Columbia University
Degree: Bachelor of Arts, English
University of California, San Francisco - School of Medicine
Family Medicine board certification -- Sutter Santa Rosa, Family Medicine Residency Program -- Sutter Santa Rosa
Saint Louis University School of Medicine
MD, Medicine
London School of Hygiene & Tropical Medicine
Postbaccalaureate Diploma, Public Health
SKILLS
ABOUT RICHARD CYR
I am a physician leader with 25 years of experience spanning frontline clinical primary care, virtual care delivery, clinical operations, and public health communication—working across healthcare systems in both the United States and China.My career has focused on scaling high-quality care beyond the exam room: through virtual primary care, clinical workflow design, EMR transformation, population health education, and digital platforms that reach patients where they actually live. At Teladoc Health, I practice and help shape virtual primary care at scale, with hands-on experience supporting platform transitions and clinician adoption during enterprise EMR change.Beyond clinical operations, I bring a rare blend of medical credibility, systems thinking, and public communication. I have led national health marketing efforts, written for the New York Times (China edition), delivered a TEDx talk, and published a wellness book in Chinese—work that reflects a long-standing commitment to translating medical science into language that drives behavior change.Environmental and public health advocacy have been a consistent throughline in my work. Recognized by WONCA as an “environmental warrior,” I view clean air, sustainable communities, and preventive health not as abstractions, but as upstream clinical quality and population health strategy.I am particularly interested in roles at the intersection of virtual care, clinical quality, digital health platforms, and AI-enabled workflows, where experienced physicians can help design systems that are scalable, humane, and evidence-driven.
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