Richard Duff
Chief Executive Officer @Navarino Services
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WORK HISTORY
Chief Executive Officer @Navarino Services
Oxfordshire, GB
Navarino Services, an SME founded in 2001, is a specialist hotel representation business, supporting hundreds of independent hotels, across 21 markets, using secure SaaS platforms, API\'s and cutting edge intelligent systems for the travel and hospitality technology sector. Technology is enhanced and brought to life through industry leading, human led customer service.
EDUCATION
University of Gloucestershire
BSc, Leisure Management and Recreation Studies
University of Nottingham
Spanish Language and Literature
ABOUT RICHARD DUFF
Strategic and versatile C-suite executive with broad leadership experience spanning SaaS platforms, e-commerce, logistics, brand activation, and consumer goods.Proven track record of setting vision, aligning stakeholders, and driving performance across business functions. Skilled at balancing strategic oversight with hands-on execution, bringing clarity and focus to complex challenges.Innovative and data-driven leader with expertise in GTM strategy, ICP definition, KPI development, project management, and commercial contract negotiation. Adept at optimising efficiency, streamlining processes, and embedding scalable structures that enable growth.Financially astute, with deep experience of managing P&L, cashflow, risk, and compliance to safeguard profitability and long-term sustainability.Recognised as an empathetic and transparent communicator, with high EQ and the ability to inspire, motivate, and develop teams. Known for integrity, humility, and adaptability, able to navigate conflict, build trust, and foster inclusive high-performance cultures.
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