Richard Patchet
Senior Technical Api Writer @Ping Identity
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WORK HISTORY
Senior Technical Api Writer @Ping Identity
Denver, CO, US
Supported this identity as a service provider in an Agile environment using markdown in VS Code, Postman, Git; Microsoft Office; and Confluence and Jira.• Wrote external and internal technical documentation for JSON APIs.
EDUCATION
UMN Carlson School of Management
MBA, MIS
University of Minnesota
BA, Sociology
SKILLS
ABOUT RICHARD PATCHET
o Define, design, write, and deliver technical information to diverse audiences.o Manage people at all skill and professional levels in multiple industries.o Identify business problems, prepare successful business, marketing, and product requirements documents.o Positively position products’ value proposition to all audiences, from technologists to CxOs.Specialties: Cloud computing, technical writing, software documentation, API documentation, Agile software development, FrameMaker, RoboHelp, Word, PowerPoint, Excel, Visio, Office, Author-it, Git, HTML, CSS, XML, XSD, XSLT, product management, marketing, sales, competitive analysis, international relations, business development, staff development, IT management, project management, communication, network management, education
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