Richard Ottley

About Richard Ottley

Experience management (XM) helps organizations measure, prioritize, and optimize the experiences across the four foundational experiences of business: Customer Experience, Employee Experience, Brand Experience, and Product Experience. As a Solution Engineer, I help map client business requirements to the capabilities of Qualtrics and show how Qualtrics will help them be more successful in achieving their business goals around XM.I have some highly engaging hobbies which include coaching soccer, growing fruit and flowers.

Experience

1. Head of Na Regulated Solution Engineering

   Qualtrics

   Mar 2025 — Present · Provo, UT, US

   Leading, developing, and supporting amazing Solution Engineers and Solution Engineer Managers in partnering with sales and delivering customer value within the Public Sector Industry, Healthcare Industry, and Financial Services Industry.

Education

• Brigham Young University

  B.S. Business Management, Entrepreneurship

  1998 — 2002

Skills

• Management
• Team Building
• Presentations
• Sales Management
• Manage Client Relationships
• Organic Gardening
• Financial Analysis
• Business Planning
• Customer Service
• Soccer Coach
• Technical Sales Presentations
• Coaching
• Business-to-Business (B2b)
• Salesforce.com
• Investments
• Marketing
• Leadership
• Sales
• Finance
• Credit
• Training
• Strategic Planning
• B2b
• Product Development
• Analysis
• Product Management
• Crm
• Strategy
• Public Speaking
• Customer Relationship Management (Crm)
• Contract Negotiation
• Selling
• Start-Ups
• Loans
• Friend