Richard Moore
Leader, Customer Delivery @ Cisco - WEB Segment
- Role
- Leader, Customer Delivery - Web Segment at Cisco
- Location
- Raleigh, NC, US
- LinkedIn followers
- 500 followers
About Richard Moore
Twenty years of success in Management, Engineering, Technical Support, Professional Services, Project Management, Business Development and Sales. High impact individual with demonstrated leadership, and communication skills. Strong record of achieving business results. Embrace challenges of new technologies and markets.Specialties: Employee Management & Organizational Leadership Professional Services & Project Management Hiring and developing teams Operations & Technical Support Management Mobility 5G, Hyper-scaler Datacenter infrastructure, & Optical Networks Technical Services Sales and Business Development
Experience
Leader, Customer Delivery - Web Segment
Feb 2023 — Present · Raleigh-Durham-Chapel Hill, NC, US
Providing leadership and direction for a highly talented team of Senior Technical Leaders, Architects, and Consulting Engineers, serving Cisco\'s WEB Customers (Microsoft, Google, Amazon, Apple, & Meta) We Support the full engagement lifecycle, from Planning, Deployment, and New Solution integration, Automation, as well as high visibility issues encountered in day 2, production. We are intensely focused on the customer experience with Cisco\'s Products and Services, driving positive outcomes, and business momentum.
Education
North Carolina Wesleyan University
BSCIS, Computer Information Systems
1996 — 2002
Lenoir Community College
AASEET, Electrical Engineering Technology
1982 — 1983
Skills
- Voip
- Internet Protocol (Ip)
- Data Center
- Sales
- Engineering
- Networking
- Sla
- Management
- Mpls
- Sales Operations
- Professional Services
- Team Management
- IT Service Management
- Account Management
- Service Delivery
- Strategy
- Pre-Sales
- Project Management
- Telecommunications
- Managed Services
- Unified Communications
- Telephony
- Sip
- Atm Networks
- Cisco Technologies
- Ethernet
- Leadership
- Ip
- Business Development
- Wan
- Selling
- Team Leadership
- Cross-Functional Team Leadership
- New Business Development
- Enterprise Software
- Wireless
- Rfp
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