Rick Mook
- Role
- Director of Agile Delivery at VETRO
- Location
- Louisville, KY, US
- LinkedIn followers
- 500 followers
About Rick Mook
Empowering and coaching organizations, leaders, and teams to drive innovation and deliver…
Experience
Director of Agile Delivery
Jun 2023 — Present
Leading across the enterprise to plan and deliver transformative solutions for fiber networks. Interim Head of Customer Success Manager for Customer Service and Customer Success teams Centralized data in system of record; empowered CSRs and CSMs to collaborate across areas and simplify processes.
Skills
- Agile Methodologies
- Service Experience Design
- Curriculum Design
- Community Outreach
- Lean Software Development
- Curriculum Development
- Agile Web Development
- Powerpoint
- Lean Startup
- Teaching
- Microsoft Office
- Team Building
- Team Management
- Research
- Public Speaking
- Agile Testing
- Css
- Semantic Html
- Project Management
- Javascript
- Higher Education
- Editing
- Microsoft Excel
- University Teaching
- Web Development
- C#
- Agile Project Management
- Scrum
- Ios Development
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