Richard M. Miller

About Richard M. Miller

Specialties: Channel Management, Partner Enablement/Relations, Sales & Technical Training, Pre-sales Engineering, Project Management, Customer Relations.•Over 20 years of telecommunications experience with a focus in Partner relations and support.•Highly organized and detail oriented with the ability to evaluate problems, research, and make informed calculated decisions for quick and successful resolution.•Professional demeanor, proactive mentality, and team player attitude.•Extensive knowledge of SASE, SD-WAN, Metro Ethernet, MPLS/VPLS, Avaya, Cisco, and Riverbed\'s Aternity (EUE/APM) Subject Matter Expert.

Experience

1. Sr Channel Sales Engineer

   Rhombus

   Dec 2023 — Present · National, US

   Channel enablement and certification program. Develop and lead RCTP (Rhombus Certified Technical Professional) bootcamp. Support channel technical GTM strategies.

Skills

• Co-Location
• Multiprotocol Label Switching (Mpls)
• Account Management
• Cloud Computing
• Internet Protocol (Ip)
• Wireless Networking
• Business Development
• Call Centers
• Ip
• Crm
• Customer Service
• Pri
• Direct Sales
• Wireless Technologies
• Contract Negotiation
• Selling
• Solution Selling
• Voice Over Ip (Voip)
• Telephony
• Wireless
• Wan
• Strategic Partnerships
• Customer Relationship Management (Crm)
• Lan-Wan
• Voip
• Data Center
• Sales
• Avaya
• Vpn
• Telecommunications
• Metro Ethernet
• Frame Relay
• Wide Area Network (Wan)
• Salesforce.com
• Network Security
• Mpls
• Disaster Recovery
• Cisco Technologies
• Ethernet
• T1