Richard McCaffery
Vice President of Operations at Ironwood Insights Group, LLC
- Role
- Vice President of Operations at Ironwood Insights Group, Llc
- Location
- Fort Collins, CO, US
- LinkedIn followers
- 500 followers
About Richard McCaffery
A seasoned leader driven by a passion for service, dedicated to developing, empowering, and energizing employees. With a strong and successful progressive work history in operations, change management, team building, and training and development, I am a customer service enthusiast who believes that the foundation of success lies in investing in an organization’s people and processes.Specialties: Operational LeadershipHuman Resources & RecruitingTraining & DevelopmentCritical Thinking & Problem AnalysisChange Management & Process Improvement
Experience
Vice President of Operations
Dec 2020 — Present · Fort Collins, CO, US
Education
Colorado State University
Bachelor's Degree, Innovation & Organizational Management
2010 — 2014
Skills
- Focus Groups
- Questionnaire Design
- Data Collection
- Consumer Behaviour
- Segmentation
- Microsoft Office
- Online Research
- Leadership
- Customer Insight
- Management
- Market Research
- Customer Service
- Project Management
- Analytics
- Qualitative Research
- Survey Design
- Quantitative Research
- Marketing Research
- Customer Satisfaction
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