Richard Wright-Khan

Senior Global Customer Experience Manager - Corporate Business Banking @HSBC

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2024 — Present

Senior Global Customer Experience Manager - Corporate Business Banking @HSBC

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EDUCATION

1990 — 1993

Croydon College

CIM Diploma, Marketing

SKILLS

Business-to-Business (B2b)Brand DevelopmentDigital MediaDigital TransformationB2cMarketing StrategyAdvertisingTeam LeadershipOnline AdvertisingMobileDigital MarketingMarketingSemAnalyticsPublic RelationsBusiness StrategyOnline GamblingTeam ManagementMarket PlanningChange ManagementCampaign ManagementStrategyE-CommerceSEOCopywritingAffiliate MarketingStart-UpsProblem SolvingMarketing TransformationTelecommunicationsMarket ResearchPpcProduct MarketingSocial NetworkingB2bCustomer RelationsDirect MarketingCrmSocial MediaCustomer Relationship Management (Crm)

ABOUT RICHARD WRIGHT-KHAN

Leading sustained cultural and operational change to help businesses harness actionable insight to be more customer centric and deliver positive customer interactions in an \'always on\' omni-channel world - Improved ROI, NPS, reduced churn and improved cost efficiencies - Design Led Thinking and Customer Journey mapping/ optimisation.

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Richard Wright-Khan — Senior Global Customer Experience Manager - Corporate Business Banking at HSBC in London, GB | Unifers