Richard N.

Asset Services @Morgan Stanley

London, GB

Position Services Voluntary Corporate Actions Manager - Director/AVPManages a team of 5 people in the Broker Dealer Voluntary Corporate Actions team.Ensures that operational risk and escalations are appropriately managed.Responsible for authorising EMEA voluntary corporate action events.Works closely with the business to identify and implement process improvements and to find ways to mitigate operational risk.Understands the need to think commercially within a controlled and regulated environment.Responsible for designing and implementing a number of process enhancements using SharePoint and Infopath. Ability to look at problems from both a client and operational perspective.4 years experience working in the client service team supporting prime brokerage and PWM clients. Developed strong client service skills and a knowledge of the hedge fund industry.