Richard Lancaster
Looking for Implementations Professional Services opportunities
- Role
- Implementation Specialist at Dominion Payroll
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Richard Lancaster
Passionate and dedicated individual looking for a new role that will utilize my wide array of skills. After working nearly my entire adult career in the software sector as a Project Manager, Implementation specialist and software engineer, I am looking for an Implementations role that requires project management skills as well as knowledge of programming languages.
Experience
Implementation Specialist
Nov 2024 — Present · Nashville, TN, US
Dominion Payroll is a leading payroll and HR solutions provider, offering comprehensive services to businesses of all sizes to streamline their workforce management and compliance processes.As an Implementation Specialist, I spearhead the successful onboarding of small to medium-sized businesses (SMBs) onto the iSolved HCM platform. My focus is on ensuring a seamless transition, comprehensive user understanding, and optimized system configuration to meet diverse client needs.Key Responsibilities:Managed end-to-end project lifecycles for new iSolved client implementations, ensuring on-time delivery and adherence to scope.Designed and delivered training sessions to new clients, empowering them to effectively utilize the iSolved platform for their payroll and HR functions.Configured and customized iSolved environments, including system setup and data mapping, to align with specific client requirements and business processes.
Education
Nashville Software School
Software Development
2018 — 2019
Trevecca Nazarene University
Bachelor of Science (B.S.), Accounting and Business/Management
Trevecca Nazarene University
Bachelor of Science - BS, Accounting and Business/Management
Skills
- Requirements Analysis
- Ivr
- Vendor Management
- Workforce Management
- Strategic Planning
- Software Development
- Service Delivery
- Unified Communications
- Integration
- Saas
- Contact Centers
- Solution Architecture
- Project Management
- Product Management
- Process Improvement
- Voip
- Cti
- Professional Services
- Enterprise Software
- Project Planning
- Call Centers
- Customer Experience
- Telecommunications
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.