Richard Malone

About Richard Malone

CEO who thrives in demanding market environments and turnarounds. Widely known for achieving success when conventional approaches have failed. Drives revenue acceleration, margin enhancement, and EBITDA/CAGR by leveraging people, technology, innovation, and LEAN operations improvements. Achieved breakthrough results in multi-unit operational, retail, recreation, printing, manufacturing, distribution, technology, and nonprofit organizations by focusing on talent development, customer/market focus, and operational excellence.EMAIL: r••••••••@gmail.comPERSONAL CHARACTERISTICS & QUALIFICATIONS: Decisive, empathetic, and engaging leader, driving goal attainment through recruitment and internal cultivation of accomplished, cross-functional leaders throughout the enterprise. Excels in leading multi-year strategic planning and execution of forward-looking initiatives to elevate and evolve people, processes, technology, and operationally efficient organizations. Astute in all fundraising facets (over $100M), financial transactions, capital investments, real estate deals, labor management, and strategic partnerships that accelerate revenue and generate substantial ROI and value creation. Experienced in mergers, acquisitions, and business integrations of financially distressed and bankrupt companies. Cultivates positive relationships with Boards, executive teams, partners, investors, businesses, government, and community leaders. Relentless focus on creating a positive, inclusive employee culture, developing diverse leaders, building high-performance teams, and fostering engagement across generational, racial/ethnic, and socio-economic groups.SCOPE: Led in for-profit and nonprofit businesses from $100-750 million. Successfully managed Capital projects up to $130M. Strong fiscal accountability and P&L management across functional disciplines and multi-site operations of up to 100+ locations. Leveraging data, analytics, and metrics to make decisive decisions for cost efficiency, resource optimization, and best practices.KEY ACCOMPLISHMENTS: Grew annual revenue 25%, increased fundraising 20%, and doubled geographic presence in 10 years Launched a comprehensive customer loyalty program that grew customer acquisitions by $5.4M and increased customer retention 4% over two years. Led acquisitions, new facility start-ups, and expansions and grew operating footprint from 50 to 65 facilities, totaling $300M in physical assets and 1M SF of real estate. Increased online sales by 58% and increased subscription revenue to $160M.

Experience

1. Executive Director

   Center For Independent Futures

   Sep 2021 — Present · Evanston, IL, US

   Since its founding nearly 20 years ago, Center for Independent Futures has made great things possible for adults with disabilities regarding equal opportunity, security, housing, and overall quality of life.

Education

• Rochester Institute of Technology

  Bachelor's degree

• Northwestern University - Kellogg School of Management

  MBA

Skills

• Strategic Planning
• Supply Chain Management
• Contingency Planning
• Succession Planning
• Manufacturing