Richard Feest
Head of Product @Primark
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WORK HISTORY
Head of Product @Primark
GB
I have the pleasure of leading a team of talented product managers and teams in the Store Operations domain.Effectively this is any product within stores (Epos, Payments, Colleague in store applications).
EDUCATION
University of Northampton
Dip Management Studies, Management
SKILLS
ABOUT RICHARD FEEST
A driven individual that understands what can be done if you think outside the box. Enthusiastic, always up for a challenge and a professional that can transfer the enthusiasm to the team to realise potential and achieve great things. A key strength is the ability to understand that IT should not be used to dictate how an organisation operates but that IT should enable an organisation to reach its full potential.In a fast moving environment where IT works collaboratively with the key stakeholders (Operations and Marketing) and in some cases setting the pace, this has meant guiding the business to understand the benefits that Omni channel, social media and personalisation / consumerisation can bring, giving the company a 360 degree view of the customer, where customer on line and off line experiences are seamless.All of this is coupled with experience of managing both complex strategic and IT projects, whilst operating a Business As Usual operation. This includes Service Desks for 1st & 2nd line support, Technical Support, Development and Project Management Teams providing services to retail, central functions and 3rd party organisations.Always forward thinking and able to communicate effectively at all levels of the organisation with a pragmatic approach that is backed up by Prince 2 and a Diploma in Management Studies.
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