Richard Dziuk
Community Education Representative @Heart To Heart Hospice
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WORK HISTORY
Community Education Representative @Heart To Heart Hospice
February 244% to goal• January 200% to goal • December 200% to goal• November 230% to goal • October 128% to goal• September 266% to goal• August 25: 250% to goal • July 25: 150% to goal • June 25: 100% to goal• Grew Facility/Community Census by within first 2 months
EDUCATION
University of the Incarnate Word
Bachelor of Business Administration - BBA, Business, Management, Marketing, and Related Support Services
Harvard University
Course: Negotiating for Mutual Gain
ABOUT RICHARD DZIUK
Hi, I\'m Richard (he/him/his). I am a Fortune 500 customer success manager with more than a decade of documented success in consultative sales, account management, and customer success.A natural extrovert, I am highly skilled at building trust and forging deep relationships with key decision-makers and C-suite executives. I am valued for collaborating with enterprise accounts to understand their business goals, then delivering bespoke recommendations that accelerate their ROI and safeguard value realization.As a result of my unique combination of experience in consultative sales, enterprise account management, and customer success, I am equally comfortable closing new accounts, cross-selling and upselling existing accounts, or steering customers through the adoption process.I pride myself on using a hybrid consultative/solution selling approach that has allowed me to successfully penetrate and close 6, 7, and 8+ figure contracts across a broad range of industries. A turnaround expert, I have unlocked millions of dollars in new business revenue by successfully recovering dormant accounts.When not managing and growing large enterprise accounts, you will find me studying (I am completing my Bachelor of Science in Business Administration), traveling, or playing softball. r••••••••@gmail.comKey Strengths: Enterprise Account Management Account Planning Account Retention Account Growth Customer Success Plans White Space Mapping Consultative Sales Consultative Selling Solution Sales Solution Selling Executive Presentations Executive Influencing Upselling Cross-Selling Relationship Management Relationship Growth Customer Training Product Adoption Cross-Enterprise Collaboration Data, Analytics, & Reporting Salesforce CRM SaaS
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